STORE POLICIES

RETAIL PURCHASE POLICY

We take great pride in our reputation for quality products. If for any reason you are dissatisfied with a purchase, please promptly return products for exchange or store credit within 15 days of purchase. We do not provide cash back for returns, only store credit.

SERVICE SATISFACTION POLICY

In the event you are not satisfied with your service. We will gladly provide you a “revision” service.  Revision services are scheduled exactly like regular appointments and are provided at no charge. To qualify for a revision service, please contact us within 10 days of your original service date. Your revision service appointment will be schedule with the same stylist who preformed the service. No refunds are given for services.

TRY ANOTHER STYLIST!

We realize that you may need to change to a different stylist based on a variety of reasons – schedules, prices, or sometimes just to get a different perspective. Please feel free to ask us for a referral to another in-house stylist. All of our stylists are very supportive of one another. We keep detailed records of your service history and color formulas. All our stylists have equal access to this information. And, don’t forget, we have our own in-house apprenticeship program. Therefore, many of our stylists have received their training from our own senior stylists. In this way, we can ensure that no matter who you see, you will receive the same high quality service to which you have grown accustomed.

CANCELLATIONS

A valid credit card is required to book all appointments.  Please cancel or reschedule your appointment 24 hours prior to your scheduled service to avoid $50 late cancellation fee.

PRIVACY POLICY

Umbrella salon, inc. Has established its privacy policy in respect of the confidence its clientele places in it and in conformity with high standards of data protection to which it is committed. Your use of this website constitutes your acceptance of this privacy statement and your consent to the practices it describes.

 when you visit the umbrella salon website, like when you visit most other websites, certain anonymous information about your visit is automatically logged, which may include information about the type of browser you use, the server name and ip address through which you access the internet, the date and time you access the site, the pages you access while at the umbrella salon website, and the internet address of the website, if any, from which you linked directly to the umbrella salon site. This information is not personally identifiable.

Umbrella salon collects some protected personal information (e.g., name, address, telephone number(s), credit card information, email address, etc.) From our customers who submit information online. Umbrellasalon.com will not collect any personally identifiable information about you unless you provide it. Therefore, if you do not want umbrellasalon.com to obtain any personally identifiable information about you, do not submit it. The personal information made available by you will be used to provide the requested services and may be used both for marketing research purposes relating to umbrella salon’s business and to provide information relating to its products and events.

When you place an order on our web site, we will use your information to process and fill your order. We may send you an email to confirm or update you on your order. We may also need to contact you by regular mail, email or phone if we have any questions regarding your order. When you order, register, complete a survey or participate in any contest on our web site, we will use the information you provided to us to send you an email from us regarding products, services or other events that we think may be of interest to you.we may also use information you provide to us to personalize your shopping experience by using your product interests and purchase information to recommend other products, services or promotions that we believe may interest you, including those of other companies. We may also notify you of functionality changes to the web site.

Other than as stated above, umbrella salon will not use your personal data for unsolicited communications and we do not sell, rent or otherwise make available any personal data submitted to us to any third parties unless it is to our legal advisors or where so required by law or a court decision. We may use unaffiliated companies to help us maintain and operate our website or other reasons to operate our business, and these organizations may receive your personally identifiable information.if umbrella salon, its internet businesses, or substantially all of its assets, is acquired, customer information may be one of the assets transferred. Umbrella salon will use its best endeavours to ensure that such data is kept secure at all times.

The umbrella salon website's server, or the servers of companies that are used to operate this site, may place a "cookie" on your computer in order to allow you to use the website and to personalize your experience. A "cookie" is a small piece of data that can be sent by a web server to your computer, which then may be stored by your browser on your computer's hard drive. Cookies allow umbrella salon.com to recognize your computer while you are on its website and help customize your online experience and make it more convenient for you. Cookies are also useful in allowing more efficient log-in for users, tracking transaction histories and preserving information between sessions. The information collected from cookies may also be used to improve the functionality of the website.

If you prefer not to receive marketing emails from umbrella salon, please let us know by clicking on the unsubscribe link within any marketing email you receive from us. Please be sure to include in any email your full name, email address, postal address and any message. 

This website is directed toward and designed for use by persons aged 13 or older. Umbrellasalon.com will not approve applications of, or establish or maintain accounts or memberships for, any child whom umbrellasalon.com knows to be under the age of 13. Umbrella salon.com does not solicit or knowingly collect personally identifiable information from children under the age of 13. If umbrellasalon.com nevertheless discovers that it has received personally identifiable information from an individual who indicates that he or she is, or whom umbrella salon otherwise has reason to believe is, under the age of 13, umbrella salon.com will delete such information from its systems.

The site may contain links to websites and other resources operated by third parties other than umbrella salon. Such links are provided solely as a convenience to you. Umbrella salon does not control such websites, and is not responsible for the content, products, services or information offered by any third parties. The inclusion of links to such websites on the site does not imply any endorsement of any website or the content, products or services offered, advertised, endorsed or promoted by any third party, or of any company or person. If you decide to access any third party websites or acquire any third party products or services, you do so entirely at your own risk, and you may be subject to the terms and conditions and the privacy policies imposed by such third parties.

Umbrellasalon.com allows you to change, update, or delete the information you may provide in our optional registration form. If you would like to change, update, or delete your personal information, please send an email containing your request info@umbrellasalon.com

Umbrellasalon.com reserves the right to modify or supplement this policy at any time. If a material change to the terms of this policy is made, umbrellasalon.com will post a notice on its homepage and a link to the new policy. Your continued use of the website once the revised privacy policy has been posted on the website affirms your agreement to such changes.

If you have any questions about this privacy policy, the practices of our website, please contact us by sending an email info@umbrellasalon.com or call/text us at (408) 293-4242.

TERMS OF USE